The primary objective of Shared Knowledge is education. We want to help you build your skills so you can explore exciting emerging technologies. Once you have tasted the future we can show you how to make it work for you. This will make the decision making process a simple task. Anything you learn is an investment in yourself and your staff.

Shared Knowledge is also committed to helping you keep your business technology working, up to date and secure with flexible packages tailored to your needs.

MOBILE TROUBLESHOOTING
Shared Knowledge offers mobile, on-site troubleshooting to both residential and business clients. You will never have to pack up your computer equipment and take it anywhere. We will be there when you need us.

FREE CONSULTATIONS
Shared Knowledge offers:

• Free technical consultations.
• Free equipment and software purchasing consultations.
• Free career counseling.

1.Check system logs for errors on servers and primary machines.
2.Verify all machines have updated anti-virus and updated anti-spyware dat files.
3.Check anti-spyware and anti-virus logs for scans and infections
4.Check backup logs
5.Verify hardware (fans, power supplies, UPS units)
6.Check router logs for errors.
7.Check with employees to see if there are any internet connections issues.
8.Check with employees to see if there are any email issues.
9.Check with site manager to see if there are going to be any new employees, new computers.
10.Update inventory and warranty book.
11.Test backups to ensure media is still valid.
12.If the client has a website with us, then check the logs, verify links.
13.Online backups via Servare.